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Thank you for your inquiry

We believe in enhancing your experience with seamless communication and ready responses.
Skip the overwhelming queues of customer queries by selecting the survey (link sent via email &WhatsApp). Our dedicated team of product specialists will attend to your queries within 60 minutes. We believe in offering you the best innovative solutions for your requirements.

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FAQs:
What happens after making an inquiry?

After making an inquiry, you will receive a confirmation phone call or email. We will seek more information regarding your product requirements. Then, we will send you a quotation and further discuss your inquiry in more depth. We will close the deal and further proceed with our shipping and delivery procedures.

What is your standard order processing time?

The order processing time depends on the product and quantity of product that you are willing to purchase. For insulating mats of 0-300 sq. meters, the standard lead time is 3-4 weeks, 4-6 weeks for 300-700 sq. meters, and 6-8 weeks for more quantity. We acknowledge that you might need an urgent delivery sometimes. In such cases, you can consult with our specialists and talk about your urgent requirement

Do you offer a return policy?

Our products comply with the industrial standards. We offer warranty and test certificate. Through rigorous inspection, we try to maintain the highest quality of our products. However, if you are dissatisfied with our product or find any manufacturing defects, you can contact our team for knowing more about the return policies.

What payment methods do you accept?

We are flexible with the modes of payment. We accept payment via bank transfer, RTGS, IMPS, demand draft, cheque, and other modes.